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Know Before You Go

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Plan your Stay

Questions about how to book? Read our step by step guide

Frequently Asked Questions

Please read through the information below to learn more about how we do things at the Ranch. If you have any additional questions that aren’t answered below, you can reach out to our Ranch Concierge.

Cancellation and No-Show Policy
What size cribs do you have?
Can I request to have my room cleaned at a specific time?
Can we request a late check-out?
Can we get into our room early?
What time is check-in and check-out?
What is the closest airport and how long is the drive?
Are there laundry facilities?
Is there a dress code at the Alisal?
What should I pack? What is the weather like?
Is there wine tasting nearby?
How do I get to the lake and what can you do there?
Is there a golf course?
Are pets allowed?
Is there cell phone service/wi-fi?
What amenities are in the room?
Are gratuities included?
What activities are included in the rate? What activities are available for kids?
Are meals included? Are you able to accommodate dietary restrictions?
I’ve booked my reservation – what are the next steps?
Is a deposit required to make a reservation?